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Product Support & Repair

To better serve you, especially in periods of high demand, we ask that you please consider using email as the primary way to communicate with 十大正规体育平台 Global Service and Support. Please be sure to include your name, email, phone number and a thorough description of what you are needing assistance with. This will automatically log your request and provide you with a case number that can be used on any additional correspondence. We appreciate your understanding.

Technical Support

North, Central & South America

Hours: 8:00am – 5:00pm US Pacific Time

Tel: +1.510.337.6600 or 1.800.462 HELP (4357)
Email: Support@akbeach.com
Locations: United States

Europe, Middle East & Africa

Hours: 8:00am – 8:00pm CET

Tel: +44 1223 815027 or +49 40 853 999 700
Email: TechnicalSupportEMEA@akbeach.com
Locations: Germany

Asia Pacific

Hours: 8:30am – 5:00pm SGT

Tel: +1.510.337.6600
Email: Support@akbeach.com
Locations: Singapore

China

Hours: 8:30am – 5:00pm SGT

Email: Support@akbeach.com
Locations: China

Repair Services

North, Central & South America

Hours: 8:00am – 5:00pm US Pacific Time

Email: Repair@akbeach.com
Locations: Alameda, CA

Europe, Middle East & Africa

Hours: 8:00am – 8:00pm CET

Email: TechnicalSupportEMEA@akbeach.com
Locations: Hamburg, Germany

Asia Pacific

Hours: 8:30am – 6:00pm SGT (Weekdays)

Email: service@enepl.com.sg
Locations: E&E Services PTE LTD (APAC, except mainland China)

China

Hours: 8:30am – 5:30pm CST

Email: lin.lu@isservice.com.cn
Locations: Instec-China (for mainland repairs only)

Sales Order Inquiries

North, Central & South America

Email: SalesSupportUS@akbeach.com

Europe, Middle East & Africa

Email: SalesSupportEMEA@akbeach.com

Asia Pacific

Email: SalesSupportAPAC@akbeach.com

China

Email: Sally.Wang@akbeach.com

Customer Service Portal

Customer Service Portal